Lodging & Extrasfor Cats
Diamond Kennels is proud to provide the highest quality of pet care possible. Cat lodging areas are climate-controlled and include a window seat in every room to help create a stress-free stay!
Cat Lodging
Located in a separate area than our canine guests, each of our spacious kitty condos can comfortably house up to two cats, or you can opt to reserve a connected condo for even more space (and cats!). Kitty City offers multi-level suites, each with a window overlooking the outdoor landscape, as well as a twine scratching/climbing post to help our guests stay active and entertained. Our team cleans each lodging space twice daily (including litter pans), and fresh water is always available. Kitty City also has its own air circulation system to ensure a comfortable environment.
Upper or Lower Condo
& Connected Condo
Each condo has 4 levels, litter box, a tall scratching post, fleece pads and a window.
Upper or Lower Condo:
Each roomy Condo has four levels, a large window with fleece-lined ledges, a climbing post, a litter box (cleaned twice a day), and lots of sunshine. A condo can comfortably house one or two cats.
Connected Condo:
Each Connected Condo has 8 levels, 2 large windows with fleece-lined ledges, a tall climbing post, two litter boxes (cleaned twice a day), and lots of sunshine. A Connected Condo can comfortably hold up to four cats.
What to Bring
We make every effort to ensure that your pet’s vacation with us is as stress-free and enjoyable as possible! Bringing your pet’s own food and a few familiar items from home will help your pet adjust much faster.
Food
- Please bring your pet's own food (dry and/or canned and/or frozen).
- If you free feed (leaving a bowl of food out so your pet can graze), please make sure you bring more than enough food to last. If you bring a plastic container, it should be small enough to fit on a shelf. It is difficult for us to store large storage containers and large bags of food.
- If your pet also eats canned or frozen food, bring that as well. Don't bring canned food if it is not part of your pet's regular daily diet. A new food can often cause digestive problems.
- Bring enough food for one or two extra days, in case your return gets delayed.
We will feed your pet according to your directions. We typically feed your pet twice per day (morning and evening), but can add as many additional feedings as your pet requires for a nominal charge. We can also free feed (leave food out all day). If your pet has any food allergies or sensitivities, please mention those when checking in. If your pet runs out of food prior to their scheduled departure, we will contact you to let you know, and ask if you want us to provide our kennel food for them (at a daily charge) or purchase their current food (at your cost, including pick-up fee).
You do not need to bring bowls or measuring scoops/cups. If your pet regularly eats from a raised feeder or a slow-feed bowl, you may bring that so we can place it in their room for meals. Your pet will always have access to fresh water.
Food
Treats
If your pet has a favorite treat or snack, please bring it! Every pet likes to have a little extra treat while on vacation. Please don't bring anything that could be a choking hazard. You can also take advantage of our optional treat menu for our feline guests!
Treats
Bedding
(must be washable)
You may bring your pet's blanket, towel, or unstuffed mat from home, but we must be able to wash it in case it gets soiled. Please do not bring beds stuffed with fiberfill or foam.
Bedding
Toys
You may bring your pet's favorite toy, but remember, you won't be there to interact with your pet, so often toys go untouched because there is so much going on in the kennel all day! If your pet likes to remove stuffing, please do not bring those types of toys! Toys containing squeakers or rope toys are not recommended due to potential choking hazards or consumption.
Toys
Medications
If your pet is currently taking oral or topical medication or supplements, please bring the pills, powders, ointments, or liquids in their original container so we know the exact name, dosage, and dispensing instructions for each medication.
This could be important information in the event of an emergency and we cannot contact you or your vet. A detailed card will be filled out for each medication so our staff can properly and safely dispense what your pet needs. There will be a daily charge for dispensing medication. We do not give injections of any kind.
Medications
Health Records
Proof of vaccinations must be on file with us prior to arrival.
Your vet can usually fax that information to us. All vaccinations must be in place at least five days before arrival.
We cannot board your pets without proof of current vaccinations.
Dogs: Annual Bordetella (Canine Cough), Distemper, and Rabies.
Cats: Distemper and Rabies (Feline Leukemia recommended but not required).
HealthRecords
Emergency Information
Please make sure we have correct contact information for you, as well as your emergency contacts and veterinarian. We can store up to five emergency contacts, so let us know if you would like to add anyone to that list. Also, make sure we have the correct veterinarian listed for your pet. It is always a good idea to contact your vet to let them know you are leaving your pet in our care, and we have permission to make decisions in case there was an emergency and we could not get in touch with you.
EmergencyInformation
Policies
All of our canine and feline guests must have current vaccination information on file at the kennel and must be free of fleas, ticks, and parasites. Flea baths and Capstar will be given at the owner's expense to any dogs or cats who arrive with fleas or ticks. Dogs or cats found to have parasites will be isolated from the population and a fecal sample will be taken to a veterinarian of your choice for analysis and, if needed, medication at the owner's expense.
The following vaccinations are required for lodging, daycare, and grooming. They must have been administered by a licensed veterinarian, and must be given no later than two weeks prior to check in. Unfortunately, we cannot accept handwritten vaccination information from breeders or vaccinations purchased and given by owners. We cannot accept pets who received vaccinations less than 2 weeks prior to the boarding date.
Dog (required):
-Bordetella (nasal, injection, or oral within past 12 months)
-Distemper (within the past 12, 24, or 36 months)
-Rabies (within the past 12, 24, or 36 months)
Dog (recommended but not required; seek the advice of your veterinarian):
-Leptospirosis
Cat (required):
-Feline distemper (within the past 12, 24, or 36 months)
-Rabies (within the past 12, 24, or 36 months)
Cat (recommended but not required; seek the advice of your veterinarian):
-Leukemia
We require that your pet's current vaccination records are documented in our system prior to your arrival. We suggest that you ask your veterinarian's office to fax this information over to us. Our fax number is 937-962-9441. You may also send the records via email at info@diamondkennels.com.
We will administer your pet's medication for a nominal charge per day. Please be advised that we do not give injections of any kind. It is important that you bring all the prescribed medication/supplements/OTC medications in the original container so we know the exact drug name and dosage. This could be critical information in the unlikely event of an emergency, and we could not get in touch with your veterinarian.
We cannot admit any pet with stitches, bandages, casts, splint, head cone, or open wounds. We cannot accept any pet that is not mobile (unable to walk on their own). These pets have special needs that can be better served in a veterinarian or hospital setting. We cannot accept any female that is pregnant or in season.
In case there is an emergency with your pet while under our care, we will make every attempt to contact you or your emergency contact. When you check in, it is a good idea to make sure that your information on file with us is correct. We will always call your pet's veterinarian office first for care and advice so it is important that you have informed your vet that you have given Diamond Kennels permission to make medical decisions for your pet if you cannot be reached. If your veterinarian is not available during an emergency, we will contact our local after-hours vet or the local pet emergency center (MedVet). If your pet needs to be transported for medical treatment, Diamond Kennels will provide that service for a nominal fee.
Dogs or cats living at the same address can be housed together in appropriate-sized spaces. We prefer to keep same-family pets together because it is less stressful for them. However, Diamond Kennels reserves the right to refuse to house multiple dogs or cats in areas that are too small to comfortably accommodate each dog or cat. Dogs sharing a lodging space are charged full price for the first dog and 20% off for each additional dog in the same space. Cats sharing a condo are charged full price for the first cat and 20% off for each additional cat in the same condo.
All reservations that include Easter, 4th of July, Thanksgiving, or Christmas Eve through New Years Day, will require a non-refundable deposit of $25 to hold and confirm the dates. Upon check-out, this deposit is credited to your bill. However, if you should cancel for any reason, the deposit is forfeited.
Reservations for The Lodge, The Loft, The Tudor Mansion, The Penthouse and The Condos always require a non-refundable, non-transferrable deposit equal to the cost of one night's stay to hold and confirm the dates. If the reservation is cancelled for any reason, the deposit is forfeited; otherwise, the deposit is credited to the bill. No additional deposit is required for holidays for these lodging options.
Our lobby will be closed for arrivals and departures on the holidays listed below, but of course our dedicated staff will still be hard at work caring for your pets every day of the year!
Easter - Closed all dayJuly 4th - Closed all dayThanksgiving - Closed all dayDecember 24th - Open 9:00 a.m. - 12:00 p.m. ONLYDecember 25th - Closed all dayDecember 31 - Open 9:00 a.m. - 12:00 p.m. ONLYJanuary 1st - Open 4:00 p.m. - 7:00 p.m. ONLY
Holidays are a very busy time at Diamond Kennels! Please allow some extra time for checking in or checking out.